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GOOFASH Universal Fashion Platform
The returns refers to the sold products of GOOFASH. You can return unworn, unsealed, intact and undamaged products in orginal condition and packaging within 180 days for free. This is how to do it:
In your account you can find a form at your orders to apply a return. If you have any questions, please contact us by e-mail firstname.lastname@example.org.
Fold the items neatly together and put them back in the packaging as they were previously packed. Please make sure in advance that the items were not worn by you, soiled, damaged or washed. So you can save yourself a possible value replacement later.
Put the items for the return shipment completely with attached labels, all notes and the delivery note in the package. Seal the package with a tape so that no liquid or dirt can penetrate from the outside.
We will provide you a shipping label from a parcel service provider of our choice, that you can stick it over the previous label on the parcel.
After receiving your return, processing and refund can take up to 14 days. The refund will be made using the same payment method you used when placing your order. Furthermore we can do the refund in the voluntary return option of 180 days in form of a coupon or to the digital wallet.
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